When will I receive an account statement?

Mia Bowman, Customer Understanding Coordinator, Monday, 22 August 2016
Updated: Monday, 18 September 2023
We will send you a statement each year, shortly after the start date of your agreement. The statement will give you a full update on the agreement, confirming how much you owe at that point, and the payments you’ve made over the last year. If you need a statement showing the latest position of your agreement at any point, you can contact our Customer Services Team on 0330 555 1230 and request this.
We will send you a statement each year, shortly after the start date of your agreement. The statement will give you a full update on the agreement, confirming how much you owe at that point, and the payments you’ve made over the last year. If you need a statement showing the latest position of your agreement at any point, you can contact our Customer Services Team on 0330 555 1230 and request this.
 
Mia Bowman, Customer Understanding Coordinator
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