How do I contact you?

Mia Bowman, Customer Understanding Coordinator, Friday, 13 August 2021
Updated: Monday, 18 September 2023

It’s easy to get in touch with us, you can do so via one of the following options, and we’ll do our best to put things right:

Customer Service: If you are looking to speak to a member of our Customer Services Team then please call us on 0330 555 1230, or email us at customerservices@moneybarn.com.

My Moneybarn: You can send us a secure message via your My Moneybarn account. Alongside this, you can also request an Early Settlement Figure (ESF) with our built-in ESF feature; make a payment; find out when your next payment is due; change your Direct Debit payment date; and see your current balance.

Other: If you would like to speak to any of our other teams, including Direct Sales, Complaints or Recoveries then you can find their information on our contact us page.

Agent helping customer

It’s easy to get in touch with us, you can do so via one of the following options, and we’ll do our best to put things right:

Customer Service: If you are looking to speak to a member of our Customer Services Team then please call us on 0330 555 1230, or email us at customerservices@moneybarn.com.

My Moneybarn: You can send us a secure message via your My Moneybarn account. Alongside this, you can also request an Early Settlement Figure (ESF) with our built-in ESF feature; make a payment; find out when your next payment is due; change your Direct Debit payment date; and see your current balance.

 

Other: If you would like to speak to any of our other teams, including Direct Sales, Complaints or Recoveries then you can find their information on our contact us page.

Agent helping customer
 
Mia Bowman, Customer Understanding Coordinator
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