Delivery Disruptions

Francesca Hawkins, Corporate Communications Executive, Thursday, 23 November 2023
Updated: Thursday, 23 November 2023
Delivery disruptions

The number of people ordering packages to their homes has skyrocketed in recent years, with over 5 billion parcels delivered to our doors in 2022 alone. Cars and vans are the most common means for delivery drivers to get around.

As well as van finance and petrol costs, have to contend with traffic, but which areas in England are the most problematic for delivery drivers? We’ve analysed the data to find the worst and best places to be a delivery driver in England.

To determine which areas in England are the worst to be a delivery driver in, we have compiled a range of government data, including the average speed and delay at link roads (a road which links two or more major roads together) and the average daily traffic flow. We have normalised this data to give each local authority a score from 0-10.

Worst areas in England to be a delivery driver

With a score of 0.57/10, Hounslow is the worst area in England to be a delivery driver.

Top 3 worst places to be a delivery driver
Worst places to be a delivery driver
  1. Hounslow, London: overall score of 0.57/10

With a score of 0.57/10, the London district of Hounslow is revealed as the worst area in England to be a delivery driver. Hounslow’s daily traffic flow averaged over 8,800, higher than any other location in this top three. In addition, this area had a delay time of almost 30 seconds per vehicle per mile, contributing to its position on the ranking.

  1. West Northamptonshire, East Midlands: overall score of 0.64/10

With a score of 0.64/10, West Northamptonshire has the second-worst overall score of any area on this ranking. This is largely due to an average road speed of 33.70mph and an average road delay of almost 65 seconds per vehicle per mile. This is longer than any other area on this list. 

  1. Hillingdon, London: overall score of 0.96/10

The London borough of Hillingdon had an average traffic flow of 8,670. Hillingdon’s traffic flow, paired with an average road speed of 43.88mph and road delay averaging just over 20 seconds per vehicle per mile, has resulted in an overall score of 0.96/10.

Best areas in England to be a delivery driver

Telford and Wrekin the best traffic conditions of any English area for delivery drivers, scoring 9.29/10.

Top 3 places to be a delivery driver
Best areas to be a delivery driver
  1. Telford and Wrekin, West Midlands: overall score of 9.29/10

Telford and Wrekin is the best area in England to be a delivery driver according to our study. Of the factors contributing to this area’s first-place entry, short road delays and the fast speed at link roads helped earn it the top spot. The West Midlands area averages 2.62 seconds per vehicle per mile and 67.21mph, respectively. 

  1. Harrow, London: overall score of 9.15/10

Harrow is the second-best place to be a delivery driver, with an overall score of 9.15/10. This London borough has desirable scores across the board, including a delay time of 3.40 seconds per vehicle per mile and an average daily traffic flow of just over 3600. 

  1. Blackburn with Darwen, North West: overall score of 9.11/10

Completing this list of the top three best areas in England to be a delivery driver is Blackburn with Darwen. With an overall score of 9.11/10, this North Western borough has an average speed of 65.12mph on link roads and an average delay of 4.16 seconds per vehicle per mile.

Areas in England with the lowest average link road speed

Wolverhampton has an average speed of 24.3mph at link roads, lower than any other area in England.

Top 3 areas for slowest link roads

As well as finding out the worst areas to be a delivery driver, we have broken each factor down into its ranking. The following list reveals which English locations have the lowest average speed at link roads (a road which links two or more major roads together).

Top areas for slowest speed at link road
  1. Wolverhampton, West Midlands: 24.3mph

Wolverhampton has a slower average road speed for link roads than any other area in England. As of 2022, this city has an average speed of 24.3mph at link roads, which means that, based on speed alone, delivery drivers will often take longer to get to their destination. 

  1. Kingston upon Hull, Yorkshire and The Humber: 33.2mph

Kingston upon Hull is revealed as having the second lowest average speed at link roads. From 20mph to over 60mph, the average speed varies across the A63 depending on the road link. When taking this city’s link roads into account, Kingston upon Hull has an average speed of 33.2mph.

  1. West Northamptonshire, East Midlands: 33.7mph

West Northamptonshire has the third longest travel time of all areas in England where average speed on link roads is considered. This unitary authority area has an average speed of 33.7mph on link roads. 

Areas in England with the longest link road delays

West Northamptonshire is responsible for the longest link road delays in England, averaging 64.9 seconds per vehicle per mile.

Top 3 areas for delay at link road

A whole range of factors can cause road congestion, and this can lead to delays in travel time. The following list reveals the areas in England with the most prolonged link road delays.

Top areas for delays at link roads
  1. West Northamptonshire, East Midlands: 64.9 seconds per vehicle per mile

West Northamptonshire is revealed as the area in England with the longest delays at link roads. With an average delay time of 64.9 seconds per vehicle per mile, this area sees higher average traffic at link roads than any other location studied.

  1. Wolverhampton, West Midlands: 58.3 seconds per vehicle per mile

The next entry on this list is Wolverhampton, which saw an average delay of 58.3 seconds per vehicle per mile during 2022. With around five seconds per vehicle per mile separating this area and West Northamptonshire, Wolverhampton has the second longest road delay at link roads.

  1. Sefton, North West: 53.9 seconds per vehicle per mile

Of all the roads in Sefton, the A5036 experiences the most extensive delays, with some road links averaging over 84 seconds per vehicle per mile. However, when all road link delays are considered, this village has an average delay of 53.9 seconds per vehicle per mile. 

Areas in England with the biggest average daily traffic flow

Hounslow’s daily traffic flow averages over 8,800, which is bigger than any other area in England.

Top 3 areas for daily traffic flow

Each local authority’s average daily traffic flow is calculated by dividing the annual traffic by days of the year and road length. The list below shows areas in England with the most significant daily average traffic flow.

Highest daily traffic flow areas
  1. Hounslow, London: 8,835 daily traffic flow

With a traffic flow of 8,835, Hounslow is revealed as the area in England with the highest daily traffic flow. As a delivery driver in this London borough, the data shows you will likely experience some congestion here.

  1. Hillingdon, London: 8,670 daily traffic flow

Hillingdon is the next entry on this list as it has the second most considerable daily traffic flow. Hillingdon’s daily traffic flow averages 8,670 – far exceeding England’s 4,047 average as of 2022.

  1. Thurrock, East of England: 7,966 daily traffic flow

The third most extensive daily average traffic flow belongs to the English borough of Thurrock. With a daily traffic flow of almost 8,000, delivery drivers in this area will likely have to cope with many other road users. 

Methodology

This data is accurate as of October 2023.

The volume of parcels being delivered was taken from Parcel and Postal Technology International.

We used GOV.UK to find the following data for each UK local authority as of 2022: the average speed at link level and average delay at link level. This data was unavailable for cities in Wales, Scotland, and Northern Ireland and only accounts for link roads, rather than all roads, as these were the only figures available. 

We added the average speed of each road before dividing this total by the number of road links to find each location’s overall average speed. This calculation was repeated for the average delay.

We used GOV.UK to find the motor vehicle flow for each UK local authority as of 2022. This data was unavailable for cities in Wales, Scotland, and Northern Ireland. This was calculated by dividing the annual traffic by days of the year and road length, as opposed to using link road data.

Finally, we used the factors (average speed, average delay, and motor vehicle flow) and normalised each element out of 10 before taking an average of those scores to give each local authority an overall score.

Delivery disruptions banner

The number of people ordering packages to their homes has skyrocketed in recent years, with over 5 billion parcels delivered to our doors in 2022 alone. Cars and vans are the most common means for delivery drivers to get around.

As well as van finance and petrol costs, have to contend with traffic, but which areas in England are the most problematic for delivery drivers? We’ve analysed the data to find the worst and best places to be a delivery driver in England.

To determine which areas in England are the worst to be a delivery driver in, we have compiled a range of government data, including the average speed and delay at link roads (a road which links two or more major roads together) and the average daily traffic flow. We have normalised this data to give each local authority a score from 0-10.

Worst areas in England to be a delivery driver

With a score of 0.57/10, Hounslow is the worst area in England to be a delivery driver.

1st worst area for delivery drivers
2nd worst area for delivery drivers
3rd worst area for delivery drivers
Worst areas in England table
  1. Hounslow, London: overall score of 0.57/10

With a score of 0.57/10, the London district of Hounslow is revealed as the worst area in England to be a delivery driver. Hounslow’s daily traffic flow averaged over 8,800, higher than any other location in this top three. In addition, this area had a delay time of almost 30 seconds per vehicle per mile, contributing to its position on the ranking.

  1. West Northamptonshire, East Midlands: overall score of 0.64/10

With a score of 0.64/10, West Northamptonshire has the second-worst overall score of any area on this ranking. This is largely due to an average road speed of 33.70mph and an average road delay of almost 65 seconds per vehicle per mile. This is longer than any other area on this list. 

  1. Hillingdon, London: overall score of 0.96/10

The London borough of Hillingdon had an average traffic flow of 8,670. Hillingdon’s traffic flow, paired with an average road speed of 43.88mph and road delay averaging just over 20 seconds per vehicle per mile, has resulted in an overall score of 0.96/10.

Best areas in England to be a delivery driver

Telford and Wrekin the best traffic conditions of any English area for delivery drivers, scoring 9.29/10.

1st best area for delivery drivers
2nd best area for delivery drivers
3rd best area for delivery drivers
Best areas in England table
  1. Telford and Wrekin, West Midlands: overall score of 9.29/10

Telford and Wrekin is the best area in England to be a delivery driver according to our study. Of the factors contributing to this area’s first-place entry, short road delays and the fast speed at link roads helped earn it the top spot. The West Midlands area averages 2.62 seconds per vehicle per mile and 67.21mph, respectively. 

  1. Harrow, London: overall score of 9.15/10

Harrow is the second-best place to be a delivery driver, with an overall score of 9.15/10. This London borough has desirable scores across the board, including a delay time of 3.40 seconds per vehicle per mile and an average daily traffic flow of just over 3600. 

  1. Blackburn with Darwen, North West: overall score of 9.11/10

Completing this list of the top three best areas in England to be a delivery driver is Blackburn with Darwen. With an overall score of 9.11/10, this North Western borough has an average speed of 65.12mph on link roads and an average delay of 4.16 seconds per vehicle per mile.

Areas in England with the lowest average link road speed

Wolverhampton has an average speed of 24.3mph at link roads, lower than any other area in England.

1st lowest road speed
2nd lowest road speed
3rd lowest road speed

As well as finding out the worst areas to be a delivery driver, we have broken each factor down into its ranking. The following list reveals which English locations have the lowest average speed at link roads (a road which links two or more major roads together).

Lowest road speed table
  1. Wolverhampton, West Midlands: 24.3mph

Wolverhampton has a slower average road speed for link roads than any other area in England. As of 2022, this city has an average speed of 24.3mph at link roads, which means that, based on speed alone, delivery drivers will often take longer to get to their destination. 

  1. Kingston upon Hull, Yorkshire and The Humber: 33.2mph

Kingston upon Hull is revealed as having the second lowest average speed at link roads. From 20mph to over 60mph, the average speed varies across the A63 depending on the road link. When taking this city’s link roads into account, Kingston upon Hull has an average speed of 33.2mph.

  1. West Northamptonshire, East Midlands: 33.7mph

West Northamptonshire has the third longest travel time of all areas in England where average speed on link roads is considered. This unitary authority area has an average speed of 33.7mph on link roads. 

Areas in England with the longest link road delays

West Northamptonshire is responsible for the longest link road delays in England, averaging 64.9 seconds per vehicle per mile.

1st longest road delays
2nd longest road delays
3rd longest road delays

A whole range of factors can cause road congestion, and this can lead to delays in travel time. The following list reveals the areas in England with the most prolonged link road delays.

Longest road delays table
  1. West Northamptonshire, East Midlands: 64.9 seconds per vehicle per mile

West Northamptonshire is revealed as the area in England with the longest delays at link roads. With an average delay time of 64.9 seconds per vehicle per mile, this area sees higher average traffic at link roads than any other location studied.

  1. Wolverhampton, West Midlands: 58.3 seconds per vehicle per mile

The next entry on this list is Wolverhampton, which saw an average delay of 58.3 seconds per vehicle per mile during 2022. With around five seconds per vehicle per mile separating this area and West Northamptonshire, Wolverhampton has the second longest road delay at link roads.

  1. Sefton, North West: 53.9 seconds per vehicle per mile

Of all the roads in Sefton, the A5036 experiences the most extensive delays, with some road links averaging over 84 seconds per vehicle per mile. However, when all road link delays are considered, this village has an average delay of 53.9 seconds per vehicle per mile. 

Areas in England with the biggest average daily traffic flow

Hounslow’s daily traffic flow averages over 8,800, which is bigger than any other area in England.

1st biggest traffic flow
2nd biggest traffic flow
3rd biggest traffic flow

Each local authority’s average daily traffic flow is calculated by dividing the annual traffic by days of the year and road length. The list below shows areas in England with the most significant daily average traffic flow.

Areas with highest traffic flow
    1. Hounslow, London: 8,835 daily traffic flow

    With a traffic flow of 8,835, Hounslow is revealed as the area in England with the highest daily traffic flow. As a delivery driver in this London borough, the data shows you will likely experience some congestion here.

    1. Hillingdon, London: 8,670 daily traffic flow

    Hillingdon is the next entry on this list as it has the second most considerable daily traffic flow. Hillingdon’s daily traffic flow averages 8,670 – far exceeding England’s 4,047 average as of 2022.

    1. Thurrock, East of England: 7,966 daily traffic flow

    The third most extensive daily average traffic flow belongs to the English borough of Thurrock. With a daily traffic flow of almost 8,000, delivery drivers in this area will likely have to cope with many other road users. 

Methodology

This data is accurate as of October 2023.

The volume of parcels being delivered was taken from Parcel and Postal Technology International.

We used GOV.UK to find the following data for each UK local authority as of 2022: the average speed at link level and average delay at link level. This data was unavailable for cities in Wales, Scotland, and Northern Ireland and only accounts for link roads, rather than all roads, as these were the only figures available. 

We added the average speed of each road before dividing this total by the number of road links to find each location’s overall average speed. This calculation was repeated for the average delay.

We used GOV.UK to find the motor vehicle flow for each UK local authority as of 2022. This data was unavailable for cities in Wales, Scotland, and Northern Ireland. This was calculated by dividing the annual traffic by days of the year and road length, as opposed to using link road data.

Finally, we used the factors (average speed, average delay, and motor vehicle flow) and normalised each element out of 10 before taking an average of those scores to give each local authority an overall score.

 
Francesca Hawkins, Corporate Communications Executive
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